Frequently Asked Questions

All courses include lifetime access. You can revisit video lessons, assignments, and community discussions at any time from your dashboard.

• Access from any device with a modern browser.
• Downloadable checklists and RAW files remain available.
• Major updates are included at no extra cost.

If you’re not satisfied, we offer a 14‑day money‑back guarantee for self‑paced courses. For workshops with fixed dates, refunds are available up to 21 days before the start.

• Transfer to another cohort is free if seats are available.
• Refunds are returned to the original payment method.
• Processing time typically 3–7 business days.

Any interchangeable‑lens or advanced compact camera works. We teach principles that apply to mirrorless, DSLR, and even modern phones.

• Recommended: a wide‑angle (16–35mm) and a telephoto (70–200mm).
• Tripod for long exposures and blue‑hour scenes.
• Spare batteries and weather protection.

Yes. You’ll automatically receive a digital certificate that you can download and share online once you complete the final assignment.

• Includes course hours and instructor signature.
• Available in PDF and image formats.
• Verification link for employers and clients.

All courses are available in English. Selected courses include subtitles in Spanish, German, and French. We continually add more languages based on demand.

• Playback speed controls and transcripts included.
• Caption accuracy regularly reviewed.

We run two live Q&A sessions per cohort to cover Americas/Europe and APAC regions. Recordings are available within 24 hours.

• Reminders sent 24h and 1h before each session.
• Submit questions in advance via your dashboard.

We limit groups to 6–10 participants for maximum personal feedback and safe logistics in the field.

• Two instructors for groups over 8 participants.
• Private trips are available on request.

Most workshops are rated easy to moderate. Expect short hikes with light gear and early starts for sunrise sessions.

• We provide pace adjustments for all fitness levels.
• Accessibility‑friendly options available in selected locations.

Yes, comprehensive travel insurance is required for all field workshops and must cover medical, cancellations, and equipment.

• We provide documentation for your insurer upon request.
• Insurance is optional for online courses.

We’ll send a preparation pack 30 days prior with gear lists, fitness recommendations, and local weather guidance.

• Back up memory cards and update camera firmware.
• Practice manual exposure and focus before departure.

Graduates get access to our alumni forum, presets updates, and monthly critique sessions.

• Priority support for gear and technique questions.
• Exclusive alumni travel discounts.

We accept major credit/debit cards and Apple/Google Pay. For corporate bookings, bank transfer is available on request.

• All payments are secured with 3‑D Secure where supported.
• Invoices available instantly in your account.